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1. Who is HipKraft?
2. What is HipKraft's Mission Statement?
3. Why should I purchase from HipKraft?
4. What are the ways I can place an order?
5. How much does shipping cost, and how do you ship orders?
6. What if I need to exchange or return something?
7. Tell me about buying tax-free.
8. Do you do custom orders or product variations? |
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1. Who is HipKraft? |
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We're a small company based in
beautiful Pasadena, CA. There's only a handful of us at this
time but we're growing. We all think of ourselves as wine
aficionados (or at least wine lovers) and have a passion for
developing and creating hip wine-related merchandise. We've recently branched out into other product lines with amazing response from our customers. |
HipKraft staff and friends
"prototype test" early versions of the Wino tank. |
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2. What is
HipKraft's Mission Statement? |
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"HipKraft is an imaginative,
customer-focused, and eco-conscious apparel
company aimed at offering hip, sexy, fun, and quality products
at low prices. We take pride in our American-made clothing and
the craftsmanship we put into its embellishments. We aim to
become a nationally recognized brand name, capitalizing on the
population's sustained interest in wine and other activities mixed with fashionable
apparel." |
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3. Why should I
purchase from HipKraft? |
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You should purchase from
HipKraft because:
- our products are unique, and rhinestones and American Apparel
are all the rage in fashion;
- our products are well-made and durable;
- our clothing has a great look and feel, and women love it;
- we are great at customer service, and love to help;
- by buying from us you are supporting the American economy;
- we have more great things in store! |
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4. What are the
ways I can place an order? |
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We strongly prefer online
orders from our web site, but if you prefer to place your order
via phone or fax, we will happily accomodate you. Find our
contact information here.
Online, we accept Visa, Mastercard, American Express, Discover,
and Paypal.
Offline, we accept Visa, Mastercard, American Express, and
Discover.
At this time, we do not accept checks. |
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5. How much does shipping cost, and how do you ship orders? |
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We actually have an entire
page for this, not because it's complicated but because there
are often so many shipping questions. Read our Shipping page
here (it's also available near the top of most of our pages). |
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6. What if I need to exchange or return something? |
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That's easy! Just follow the instructions on our returns page. |
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7. Tell me about buying tax-free. |
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All our tax, wholesale and reseller information is available on our Wholesale page. |
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7. Do you do
custom orders or product variations? |
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Yes, we can and we do! Don't hesitate to ask us if we can do
something special for you. We can make custom rhinestone motifs as well as get our hands on almost any style or color garment. |
